Three years of service
Our call volume, our ISO rating, and the area we cover across McLennan County.
Call volume
Every year our crews answer more calls. From 2023 to 2025, total dispatched calls rose 26% — driven largely by medical responses and highway incidents along Interstate 35.
| Year | Fire / Rescue | Medical | MVA | Total |
|---|---|---|---|---|
| 2023 | 137 | 416 | 38 | 591 |
| 2024 | 144 | 436 | 65 | 645 |
| 2025 | 180 | 498 | 67 | 745 |
| 3-yr total | 461 | 1,350 | 170 | 1,981 |
Fire / Rescue includes structure, grass, vehicle, and other fire responses plus rescue calls. MVA = motor-vehicle accidents. Re-tones and duplicate dispatches removed.
Public protection
In its March 2026 survey, the Insurance Services Office upgraded Elm Mott Fire Rescue to a Public Protection Classification of Class 5/5X — a rating that reflects our apparatus, staffing, training, dispatch, and water-supply capabilities, and can mean lower property-insurance premiums for the community we protect.
ISO scores departments on a 100-point Fire Suppression Rating Schedule across emergency communications, the fire department, and water supply. Here's where Elm Mott stands:
Class 5 applies to properties within 5 road miles of a station and 1,000 ft of a creditable water supply; Class 5X applies beyond that hydrant distance. Source: ISO Public Protection Classification Summary Report, survey date March 12, 2026.
Where we respond
Elm Mott Fire Rescue covers roughly 40 square miles of McLennan County — two adjoining response areas straddling Interstate 35. The Elm Mott zone (shaded pink) reaches east toward Lincoln City, and the Chalk Bluff zone (shaded purple) covers the area to the southwest. Together they make up our full response area, where our crews answer all 911 calls alongside mutual-aid partners.
The two outlined zones — Elm Mott and Chalk Bluff — make up our combined response area. Map: McLennan County 9-1-1 Emergency Assistance District.
Your support keeps our trucks rolling and our volunteers ready for the next call.
